Privacy Policy

This privacy policy describes how Industrial Research & Technology Limited ("we," "us," or "our"), trading as Industrial Research & Technology where applicable, collects, uses, and discloses your information when you visit our website or use our applied research, technology consulting, and related professional services (collectively, the "Services").

Information we collect

We may collect several types of information, including:

Personal information: Name, email address, phone number, organisation, role, and any other information you provide through our contact forms or correspondence.
Programme and client data: In the course of delivering the Services, clients may provide technical drawings, process parameters, test results, commercial forecasts, access to systems, or other business-sensitive material ("Programme Data").
Usage data: We automatically collect information about your device and how you interact with our website, such as your IP address, browser type, pages viewed, and the dates and times of your visits.

How we use your information

We use the information we collect for various purposes:

To provide, maintain, and improve our Services.
To process your enquiries and respond to requests for proposals, meetings, or technical information.
To perform our contractual obligations, which includes analysing Programme Data to deliver studies, reports, prototypes, or recommendations agreed in each engagement.
To communicate with you about our services and relevant updates, where permitted by law and your preferences.
To monitor and analyse trends, usage, and activities in connection with our website and to maintain security.

Data security and confidentiality

We implement appropriate technical and organisational measures to protect your personal information and Programme Data. Access to sensitive Programme Data is strictly limited to authorised personnel who require it to perform their duties. We treat Programme Data with a high duty of care and do not sell it. We may share it with subprocessors only where necessary to deliver the Services (for example, cloud hosting) and under appropriate contractual controls, or where required by law.

Data retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. Programme Data is retained for the duration of the services agreement and for a reasonable period thereafter for quality assurance, dispute resolution, and archival purposes, unless otherwise instructed by the client subject to legal or contractual minimums.

Your data protection rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data, or to object to or restrict certain processing. To exercise these rights, please contact us at [email protected] or write to us at our registered office address on the contact page.

Changes to this privacy policy